Introduction

Dr. Felicitas is committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, https://www.drfelicitas.com, use our telemedicine services or participate in our health education programs.

Scope

This Privacy Policy applies to all users of our website, telemedicine services and health education programs.

Information Collection

We collect the following types of personal information:

• Contact Information: name, email address, phone number, and physical address.
• Health Information: medical history, health conditions, medications and other health-related information.
• Demographic Information: age, gender and other demographic data.
• Usage Data: website usage patterns, browsing history and other data related to your use of our services.

Use of Information

We use your personal information for the following purposes:

• Providing Services: to provide our telemedicine services, health education programs and other services.
• Communication: to communicate with you regarding our services, appointments and other important notifications.
• Improving Services: to improve our services, website and user experience.
• Compliance: to comply with applicable laws, regulations and industry standards.

Disclosure of Information

We may disclose your personal information to:

• Healthcare Providers: to coordinate your care and share relevant health information.
• Business Associates: to perform services on our behalf, such as billing and insurance claims.
• Regulatory Agencies: to comply with applicable laws and regulations.
• Law Enforcement: to respond to a warrant or other legal process.

Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, modification or destruction.

Your Rights

You have the following rights:

• Access: to request access to your personal information.
• Correction: to request correction of inaccurate or incomplete personal information.
• Deletion: to request deletion of your personal information.
• Restriction: to request restriction of our processing of your personal information.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting a notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Email: drfelicitasonline@gmail.com

Phone: +2348148630963

Acceptance

By using our website, telemedicine services or health education programs, you acknowledge that you have read, understood and agree to be bound by this Privacy Policy.